Privacy Policy

BeSPR!NG ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at drinkbespring.com or place an order with us.

Information We Collect

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this as "Order Information".

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this as "Device Information".

How We Use Your Information

We use the Order Information to fulfil any orders placed through the site, including processing your payment, arranging for shipping, and providing you with invoices and order confirmations. We also use Order Information to communicate with you and screen our orders for potential risk or fraud.

We use Device Information to help us improve and optimise our website and to assess the success of our marketing and advertising campaigns.

Sharing Your Information

We share your personal information with third parties to help us use your information as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your personal information at shopify.com/legal/privacy. We also use DPD for order fulfilment and delivery.

We do not sell your personal information to third parties.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at luke@drinkbespring.com.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at luke@drinkbespring.com.